Self service broadcast
   A service that allows user to deliver large number of voice & text messages via service web portal
   Messages - Template or customizable
   Power Messaging - .txt , .csv, unicode & concatenated SMS into 1 long SMS
   Voice file - Pre-recorded sound files
   One-way message - info, promo message, alert
   Two-way message – SMS Reply / Interactive Voice Response (IVR)
   Send now or Send later
   Reporting

Type of Broadcast :
   One Way only
   SMS Reply
   SMS Application

SMS Customer Full Guide SMS User Quick Guide

Type of Broadcast :
   Voice Broadcast only
   Voice Broadcast with IVR menu selection
   Broadcast with IVR menu selection and broadcast with IVR menu selection and route to agents or send a SMS response.

Voice User Full Guide Voice User Quick Guide